Shipping

Our coffees are freshly roasted each week in our workshop in Montreal.

What are the delivery times?

We ship your orders via major courier service providers: UPS, Purolator, and ICS. Unfortunately, we cannot ship to P.O. boxes.

Average delivery times:

Montreal: 2 to 3 business days
Quebec and Ontario: 2 to 5 business days
Canada: 3 to 7 business days

We ship your orders via major courier service providers: UPS, Purolator, and ICS. Unfortunately, we cannot ship to P.O. boxes.

Average delivery times:

Montreal: 2 to 3 business days
Quebec and Ontario: 2 to 5 business days
Canada: 3 to 7 business days

There is an error in my order. What should I do?

If you need to correct your order, please write to us quickly at bonjour@cafenarval.com. Just let us know what you meant to order, and we’ll take care of the changes.

If you need to correct your order, please write to us quickly at bonjour@cafenarval.com. Just let us know what you meant to order, and we’ll take care of the changes.

Do you send a tracking number?

Yes, you will receive a tracking number as soon as the package is shipped.

Yes, you will receive a tracking number as soon as the package is shipped.

Can I exchange or get a refund?

We're sorry, but we cannot offer exchanges or refunds on orders that have already been shipped. If you have any questions or need assistance, please feel free to write to us atbonjour@cafenarval.com.

We're sorry, but we cannot offer exchanges or refunds on orders that have already been shipped. If you have any questions or need assistance, please feel free to write to us atbonjour@cafenarval.com.

Do you deliver to P.O. box addresses?

Unfortunately, we cannot deliver to P.O. boxes.

Unfortunately, we cannot deliver to P.O. boxes.